POLICIES (VIDEO)

BOOKING & PAYMENT:

  • All shoots require 50% of the total shoot price be paid upon booking. This booking fee reserves the scheduled date and time for the shoot. The remaining amount of the total shoot price will be paid on the day of the shoot.

CANCELLATION:

  • The booking fee is refundable if the shoot is canceled by the client more than 7 calendar days before the scheduled shoot date. If a shoot is canceled by the client 7 or fewer calendar days before the scheduled shoot date, the client forfeits their booking fee.

  • If the shoot is canceled by the videographer at any time, a full refund will be issued to the client.

RESCHEDULING:

  • Shoots may be rescheduled by the client at no additional cost until 48 hours before the scheduled shoot date. Rescheduling by the client within 48 hours will result in an additional fee of 10% of the total shoot price. Rescheduling within 48 hours of the scheduled shoot will not require the client to forfeit the booking fee.

  • If the videographer needs to reschedule the shoot within 48 hours of the scheduled shoot date, 10% of the total shoot price will be deducted from the remaining balance. If the videographer needs to reschedule the shoot before 48 hours from the scheduled shoot, the cost of the shoot will be unchanged.

VIDEO DELIVERY & TURNAROUND:

  • If no editing is required, standard turnaround of unedited video clips is 24-48 hours from the time of the shoot.

  • If editing is required, an estimated turnaround time will be provided by the videographer depending on the scope of the project.

  • Video will not be edited or delivered until the total shoot price has been paid by the client.

ADDITIONAL WORK & SCOPE CHANGES:

  • Any change of scope or addition of required work will result in additional costs to the client. If additional work of any kind not previously included in the initial quote (extra time on-site, additional video services, extensive retouching, etc.) is needed, a quote will be provided by the videographer.

CLIENT REQUESTS:

  • Clients should communicate all specific video requests, preferred shots, or other important requirements in writing prior to the scheduled shoot. While the videographer will make reasonable efforts to accommodate client requests, specific shots or creative requests cannot be guaranteed if they were not communicated prior to the shoot.